Returns Policy
We accept returns within 30 days of the purchase date. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In the original packaging
To initiate a return, contact us at: info@officialdndstore.com
Once we receive and inspect the item, we will process your refund within 5-7 business days to your original payment method.
Cancellations Policy
Orders can be cancelled within 24 hours of purchase. After this period, the order may already be in processing or shipped and cannot be cancelled.
To request a cancellation, contact us immediately at: info@officialdndstore.com with your order number.
If the order has already been shipped, you will need to follow the return process once you receive it.
Exchanges
We offer exchanges for different sizes or colors, subject to stock availability. Contact us to arrange an exchange.